Leadership

ERIC FRASER, CEO

Eric moved from Melbourne, Australia to Menlo Park, California during the first dot-com boom as a software developer specializing in ERP applications. In 1999 he moved into Sales as a Solution Consultant at Siebel Systems, and since then has built a career based on understanding the processes, tools, and challenges of Enterprise B2B Sales. He has helped Fortune 100 clients and emerging, growing clients in the US, Latin America, Europe & Asia/Pac across a variety of industries.

Eric has studied and enabled most of the major sales methodologies, and has helped clients balance new processes, new technology and culture change in a realistic, practical way in their sales organizations. He credits his experience with Accenture for teaching him about technology, Siebel for teaching him about Sales, and his time in Japan for teaching him about how people and companies adapt to major change.

MICHELLE VAZZANA, Chief Strategy Officer

Michelle Vazzana is a founding partner of VantagePoint. She co-authored Cracking the Sales Management Code and Crushing Quota: Proven Sales Coaching Tactics for Breakthrough Performance.

Michelle earned a bachelor of science degree in computer science from Florida International University, a master of science in organizational effectiveness from Marymount Loyola University and master’s certificates in both Instructional systems design and total quality management. Michelle earned her Ph.D. in Organizational Psychology from Walden University, with a focus on sales management practices.

PHIL KNOWLES, Chief Operating Officer

Phil Knowles is a founding partner of VantagePoint. He has more than 20 years of experience in business development and consulting for Fortune 1000 firms, as well as extensive experience leading performance improvement initiatives.

Phil has spearheaded major organizational change initiatives for organizations such as Boeing, A.T. Kearney, HP, Pfizer, Bristol Myers-Squibb, Essilor, and GE, to name a few. He has coached and trained thousands of salespeople and sales managers.

Phil earned a bachelor of science in business from the University of Nebraska, Magna Cum Laude.

LISA DOYLE, Executive Vice President, Products and Customer Success

Lisa Doyle is Executive Vice President of Products and Customer Success at VantagePoint Performance. Lisa works directly with clients and business partners develop and implement performance improvement programs. She has a strong background in needs assessment, organization development, instructional design, and facilitation.

Lisa received a bachelor’s degree in psychology from Rutger’s University and a master’s degree in industrial psychology and organization development from Fairleigh Dickinson University. In addition, Lisa has completed training in the Co-Active Coaching model through the Coaches Training Institute and is accredited by the International Coach’s Federation.

JEN SMITH, Executive Vice President, Marketing

Jen Smith is Executive Vice President of Marketing at VantagePoint Performance. She has over 20 years of experience leading brand, creative, digital and demand generation teams for organizations such as SunGard, Thomas Jefferson University Hospital, USI Insurance, Corporate Visions and Sapient. She believes that marketing must align with sales and focus on driving real business results.

Jen graduated Magna Cum Laude with a bachelor’s degree in Radio, TV and Film from Temple University. She also completed Harvard Business School’s ‘Business Perspectives for Design Leaders’ program.

JOE TERRY, Advisor

Joe has a 25-year track record of world-class performance in executive management, operations, sales, marketing, and product development at companies such as Corporate Visions, Kronos, PeopleSoft, Workstream. By concentrating on maximizing human potential and performance, Joe builds, leads and grows world-class organizations focused on serving employees, customers, and communities. He has led companies under all ownership structures; Founder, VC, Private Equity and Public.

Joe studied marketing at California State University, Hayward, and earned a B.A. in Management from the University of Phoenix. He also has completed multiple executive education courses from the Haas School of Business at the University of California, Berkeley, Stanford School of Business and Santa Clara University’s Leavey School of Business.